Sensay: The Chatbot That Connects People Through Knowledge and Experiences
Sensay, a chatbot that connects people through knowledge sharing and information exchange, is making waves in the tech industry. Unlike most chatbots focused on providing services and information, Sensay’s unique approach centers around connecting users with experts and advisors in a variety of fields.
Founded by Ariel Jalali and Crystal Rose, Sensay operates across multiple messaging platforms including SMS, Skype, Kik, Telegram, Messenger, WeChat, and LINE. The platform acts as a middleman, facilitating connections between users seeking advice and experts ready to offer their insights.
Users seeking information can ask questions on diverse topics, from finding a good restaurant to seeking help building a mobile app. Sensay employs an AI-powered system to identify the best suited expert from among those available to answer a specific query. The platform encourages quality interactions by rewarding users with virtual coins that can be used to “tip” their Sensay, further incentivizing helpful and informative responses.
The platform has garnered significant traction, boasting over 1.5 million registered users with a third actively participating monthly and a tenth daily. While Sensay is not currently monetized, the company plans to introduce real-world currencies alongside its virtual coins once it reaches a critical mass of users. With half of all conversations involving monetizable content, Sensay’s revenue model holds promising potential for the future.
