Salesforce Turns Its Attention to Artificial Intelligence with Salesforce Einstein
Salesforce Einstein is not so much a product as a technology umbrella under which all of Salesforce’s artificial intelligence pieces live. The company pulled together 175 data scientists to help create Salesforce Einstein, while leveraging acquisitions such as MetaMind, PredictionIO and RelateIQ.
Salesforce Einstein will eventually touch every one of its products. Among the AI pieces it is including in the platform are advanced machine learning, deep learning, predictive analytics, natural language processing and smart data discovery.
The company wants to use every aspect of its platform to take the complexity out of AI, giving Salesforce CRM an intelligence blast, while exposing the AI APIs to let customers build intelligent apps on the Salesforce platform.
